Privacy Policy

This Privacy Policy describes how Trajectory Web Design ("we," "us," or "our") collects, uses, and protects information that you provide when using our website. We are committed to protecting your privacy and being transparent about our data practices.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when filling out forms on our website, including:

  • Name
  • Email address
  • Company name
  • Project details and requirements
  • Any additional information you choose to share about your business needs

Newsletter Consent

By completing our contact forms or questionnaires, you consent to receive our bi-weekly newsletter and other communications. You can easily opt out of these communications at any time through the unsubscribe link provided in every email or by contacting us directly.

Analytics Information

We use Plausible Analytics, a privacy-focused analytics platform, to collect anonymous usage statistics about our website. Plausible Analytics:

  • Does not use cookies
  • Does not collect personal information
  • Does not track users across devices or websites
  • Only collects aggregate data to help us understand overall website usage patterns

Separately, our website sets one first-party cookie containing a random identifier. We record the pages you view, how long you spend on them, and how far you scroll against that identifier, along with your approximate location (city and region) and the network your connection comes from. If you submit one of our forms, the details you provide are linked to that identifier, which lets us see the pages you looked at before getting in touch. This data is stored with Cloudflare, our hosting provider, and is used only to understand how visitors use our website and to prepare for conversations with people who contact us. It is never sold or shared for advertising, and we do not store your IP address with it. The identifier is not shared with any other website.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Send you our newsletter and other relevant communications (with your consent)
  • Improve our website and services
  • Analyze website traffic patterns
  • Maintain and improve website security

Data Retention

We retain your personal information for approximately five years from our last interaction. After this period, your personal information is securely deleted unless we are required to retain it for legal or regulatory purposes.

Information Sharing

We do not sell, rent, or share your personal information with third parties except as necessary to provide our services, such as:

  • MailChimp (for newsletter distribution)
  • Essential service providers who assist in operating our website and conducting business

These service providers are bound by confidentiality agreements and are not permitted to use your personal information for any other purpose.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Ask questions about how we handle your personal information

To exercise any of these rights, please contact us.

Cookies

Our website sets a single first-party cookie, described under Analytics Information above. It contains a random identifier and nothing else, it is set only by our own domain, and it is not used for advertising or shared with other websites. We do not use any third-party tracking cookies. You can block or delete the cookie in your browser settings; the website works the same without it.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we might have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after such modifications will constitute your acknowledgment of the modified policy.

California Privacy Rights

Under California Civil Code Section 1798.83, California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Trajectory Web Design
PO Box 190455, Atlanta, GA 31119
Email: hello@trajectorywebdesign.com
Phone: +1-404-594-2298

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Georgia, United States, without giving effect to any principles of conflicts of law.

Acceptance of This Policy

By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.